Privacy Policy

Privacy Policy

iPlanet is a brand that is being managed by Consolidated Private Limited. This privacy policy sets out how Consolidated Private Limited (iPlanet) uses and protects any information that you give Consolidated Private Limited (iPlanet) when you use this website.

Consolidated Private Limited (iPlanet) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Consolidated Private Limited (iPlanet) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31-July-2017.

What we collect

We may collect the following information:

  • name and basic personal data
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. iPlanet will never ask for any UPI Pin or account details from customers.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at helpdesk@iplanet.one

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Consolidated Private Limited, No. 186, Bashyagarulu Road, R.S.Puram, Coimbatore - 641002.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below:

  • Company Name: Consolidated Private Limited
  • Address: No. 186, Bashyagarulu Road, R.S.Puram, Coimbatore - 641002
  • Telephone Number: +91 8754066461
  • E-Mail ID - helpdesk@iplanet.one

1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2. AppleCare+ coverage begins on your AppleCare+ purchase date. Accidental damage means physical damage from handling due to unexpected and unintentional events. Any unused theft and loss incidents will expire after 12 months, and you will get two more theft and loss incidents to use within the next 12 months of continued coverage.
3. Service coverage is available only for iPhone and its original included accessories or for batteries that retain less than 80% of their original capacity. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. There are no service fees or deductibles for mechanical failures. The back glass damage service fee is only available for iPhone 12, iPhone 13, and iPhone 14 models. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
4. Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen. Find My should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claim process. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device. To ensure that you can sign in and access Find My, it’s important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it’s recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in even if your iPhone is missing. After initiating your theft or loss claim with Apple, you will be asked to finalize your claim on AIG’s website at aigtheftandloss.com.
5. Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Same-day replacement is not available for theft/loss claims. Service coverage is subject to the Terms and Conditions of AppleCare+ or AppleCare+ with Theft and Loss. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
6. Express Replacement Service is not available under the screen replacement or back glass damage service fee.
7. Requires verification of your serial number and a remote diagnostic.